Privacy Policy

1. General Information

This privacy policy describes how Techit-easy.gr (Papadopoulos Themis, Tax ID: 102135901) collects, uses and protects your personal data.

Our policy fully complies with the European Union's General Data Protection Regulation (GDPR).

By using our services, you agree to the terms of this privacy policy.

2. Data Collection

We collect the following personal data:

Contact details: First name, last name, email address, phone number

Address: Postal address for providing services at your location

Technical data: Information about your equipment needed to provide services

Data is collected only with your explicit consent and for specific purposes.

3. Purpose of Processing

We use your personal data for the following purposes:

Service provision: Execution of the technical work you ordered

Communication: Update on work progress and technical support

Pricing: Issuance of documents and payment management

Legal obligations: Keeping tax and accounting records

We do not use your data for commercial purposes without your consent.

4. Data Protection

We take all necessary technical and organizational measures to protect your data:

Encryption: All data is transmitted with secure SSL encryption

Access: Only authorized personnel have access to the data

Storage: Data is stored on secure servers with backups

We never transfer personal data to third parties without your express consent.

5. Your Rights

According to the GDPR, you have the following rights:

Access right: You can request a copy of the data we hold about you.

Right to correction: You can request correction of inaccurate data

Right to erasure: You can request deletion of your data

Right to portability: You can get your data in a structured format

To exercise your rights, contact us at info@techit-easy.gr

6. Cookies

Our website uses cookies to improve user experience:

Necessary cookies: For the basic functionality of the website

Performance cookies: To analyze usage and improve services

Preference cookies: To save your settings

You can manage your cookie preferences from your browser settings.

7. Transfer to Third Parties

We do not sell, rent or transfer your personal data to third parties, except in the following cases:

Legal obligations: When required by law or court orders

Service partners: Only for the execution of specific tasks and with confidentiality agreements

Rights protection: To protect the rights and security of the company

In all cases, we ensure that third parties adhere to the same high standards of data protection.

8. Data Retention

We retain your personal data for as long as necessary:

Customer details: For 5 years after the last transaction (tax obligations)

Technical files: For 2 years for warranty support

Contact details: Until you request their deletion

After the expiration of these periods, the data is deleted in a secure manner.

9. Security

We implement strict security measures to protect your data:

Physical security: Secure storage of physical files in locked spaces

Digital security: Encryption, firewalls and antivirus protection

Access: Limited access to authorized personnel only

In the event of a data breach, you will be notified immediately in accordance with legal requirements.

10. Email Marketing

If you subscribe to our newsletter:

Frequency: We send updates up to 2 times a month

Content: Technical advice, new services and offers

Unsubscribe: You can unsubscribe at any time.

We do not send spam and respect your communication preferences.

11. Policy Updates

We reserve the right to update this privacy policy:

Notice: You will be notified of important changes via email.

Date: The date of last update is indicated at the top of the page.

Acceptance: Continued use of the services constitutes acceptance of the new terms.

We recommend that you periodically check the privacy policy for updates.

12. Contact

For questions about our privacy policy or the processing of your data:

Data Protection Officer: Papadopoulos Themis

E-mail: info@techit-easy.gr

Phone: +30 698 8013206

Address: Kallikratias 48, P.C. 56728, Neapoli, Thessaloniki